How many times can I file a warranty claim?Updated 9 months ago

With our 120-day warranty, you can submit a claim once per eligible item within the 120-day period. With the claim, you can either receive a replacement bed or cover (dependent on the type of bed you purchased) or you can receive warranty store credit equal to the value of the replacement bed/cover. If you use the warranty on the item to get a replacement, you will not be able to use the warranty to get warranty store credit on that same item later.

If your original item was damaged quickly or easily, we strongly recommend opting for the warranty store credit and applying it towards one of our strongest beds, such as a Chew Proof Armored Dog Crate Pad or a Chew Proof Armored Vinyl Elevated Dog Bed. This will greatly reduce the odds of damage occurring the second time around. 

The warranty applies to any applicable items on an order, so if you only claim the warranty for one bed but you have two on your order, you can still submit a warranty claim later for the second bed if it is also damaged within the 120-day period. 

Warranty replacements and items purchased with warranty store credit do not come with a warranty of their own.