If you want to add personalization to a bed or accessory, simply click the "Add personalization" option below the color selector:. (If the product you're looking at doesn't have this option, personalization isn't possible for it). Once you click the
Most of our beds, gear, and accessories can be personalized, but some exceptions do exist. If personalization is available for a product, you'll see the option to add personalization displayed under the color selection section, labeled as "Add person
Personalization fees depend on the type of product being personalized. Prices can vary, but beds are typically $12 each to embroider, while dog gear like collars or harnesses tend to be $8 each. The personalization fee will be visible next to the "Ad
It depends on the item being personalized and the length of the personalization, but the average time for a product to be personalized is 15-30 minutes. However, because we have a limited number of embroidery machines and only one heat press, orders
Unfortunately, it typically isn't possible to customize where the personalization is done on a bed. For beds with covers, the embroidery has to be in a specific spot, due to the placement of the cover closure and how the cover fits over the embroider
Once an order is placed, we aren't able to add personalization to it. However, as long as it hasn't been packed for shipment yet, we can cancel and refund the order so that you can redo it with the personalization added. Please call us during busines
Personalization is neither chew- nor scratch-resistant, and if you have a destructive dog that tries to chew or claw at the letters, they will be able to damage or remove them. If this bed is meant for a dog that is going to get very rough with their
No, adding personalization to a bed will not void the 120 Day Chew Proof warranty*. However, it is important to note that personalization is not chew- or scratch-resistant, and it is technically not included under the warranty. That means that a more
Unfortunately, personalization cannot be removed once added to a product, and the likelihood of us being able to resell an item that already has someone else's dog's name on it is very, very low. Consider the fact that whoever else has a dog with tha