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My mattress has a gray side and a yellow side; which side should face up?

The gray side of the mattress is the top and should face upwards when the bed is fully assembled. This means that the yellow bottom will face up towards the zipper closure while assembling the bed, and will face the floor once you flip the bed over f

My dog chews through every bed I buy him. What bed do you recommend?

Definitely one of our Chew Proof Armored series beds! These are the only chew proof beds we have, and the only style that will withstand aggressive or persistent chewing. The all-metal frame on these beds protects the corners and edges, while also pu

My dog likes to chew on his beds, but he isn’t a big chewer. What might work for him?

Any of our Tough Rip-Stop beds would be good options for a medium or light chewer. If your dog fixates on corners, we recommend a round bed, just to eliminate that temptation. If your dog goes after zippers or raised edges, you’ll want to avoid the b

I need a pad for my crate. Which one is the strongest?

Our Chew Proof Armored Padded Dog Crate Bed is the strongest crate pad on the market, and the only one of our non-elevated crate pads that is considered chew proof. As an armored-style bed it has a metal frame to protect against chewing and a padded

Do you offer custom sizing? Can you make a cover for my sofa?

Unfortunately, we cannot accommodate orders for custom sizes, items, or covers. The only products and sizes currently available are those displayed on our website.

What type of mattress is better?

That depends! If your dog is a nester who likes to sink into their bedding, you’ll want one of our pillow-style beds. These are made with shredded foam and have more give to them, although they are still plenty thick and will keep your dog from touch

Which beds can be used outdoors?

Our Chew Proof Armored beds are hardy and will do best outdoors, but our Tough Rip-Stop beds are water- and dirt-resistant and will also hold up well outside. The only exceptions are our Tough velvet colors (Light Gray Velvet, Two-tone Gray Velvet).

I need a waterproof bed!

For a bed that offers total protection from accidents and spills, we recommend our Chew Proof Armored Vinyl Elevated Dog Bed. The vinyl material is completely impervious, which makes this bed 100% waterproof. Our other beds are considered water-resis

Do you sell the covers by themselves?

We do! All of our available covers can be found for sale separately under the Accessories section of our website. Our covers can be used with both orthopedic and pillow mattresses as long as the dimensions match. If you're not sure which cover to get

Are your beds really chew proof?

In all honesty, there is no such thing as a 100% chew proof bed. If a dog can get their teeth on something, they can eventually chew through it if they have the time and the determination. They’ve been known to chew through Kevlar, wood, bricks, and

How durable are your beds?

We built these beds to be heavy-duty, so all of them are very durable. Even so, the exact durability of each bed will vary by its design. Our metal-framed Chew-Proof Armored beds are our strongest beds, standing up to even the most determined chewers

Are your beds made of Kevlar?

No, our Rip-Stop ballistic fabric is not the same as Kevlar. Heavy chewers can still get through Kevlar if they chew at it persistently, and it can unravel into long, dangerous strands that can tangle and knot in your dog’s intestines if swallowed. W

What is ballistic fabric?

Our ballistic fabric is a densely woven (1200 denier) material similar to that used in the flak jackets worn by soldiers during WWII. It resists tearing and punctures and will hold up much better against destructive behaviors than traditional bed cov

What if my dog manages to chew up this bed?

We offer a 120-day warranty on both our Chew Proof Armored and Tough Rip-Stop series of beds. If your dog manages to damage one of these beds within the warranty period, we’ll replace the cover once, free of charge. For items that do not have removab

How do I clean the bed? Can these beds be machine-washed?

Our beds can be spot cleaned with a damp cloth and a bit of soap, but if you want a deeper clean they can be machine-washed, too. Simply remove the cover, seal up the closures, and wash in cold water on a delicate cycle. We recommend air drying when

Can the mattresses be washed if they start to smell?

Pillow (shredded foam) mattresses can be machine-washed on delicate and machine-dried with low heat; make sure the mattress is completely dry inside before putting the cover back on. Orthopedic foam mattresses cannot be washed, but can be deodorized

What's the best bed for a dog that chews and digs apart his bedding?

While the beds from our Chew Proof Armored series will all hold up well against a heavy chewer, they do vary a bit in durability against digging and scratching. Our mesh bed, for example, has a more open weave, which makes it vulnerable to damage cau

Do you sell replacement mattresses?

Yes, for most of our beds, we do sell the inner mattress separately. You can find them under the Accessories section of our website here. If you're not sure what size you need, you can check the size tag inside the cover (should be located near the c

Do you sell any cooling beds?

While we don't have any beds that contain a specific cooling element, per se, our Chew Proof Armored Elevated Beds help keep your pup cool by lifting them off the ground and allowing fresh air to constantly circulate under them. The mesh version take

Do you sell replacement parts for the armored beds?

We do sell some of the parts of the frame separately. The legs are listed online here, and while we don't have corners listed on the site, you can call in to our customer care team at 844-772-3125 to place an order over the phone. If you need the rub

Do I have to use the legs that come with the elevated beds?

For the majority of our armored beds, you must install and use the legs with the bed in order for it to provide any kind of support and comfort. These beds do not have padding of their own, so they rely on being elevated at least 3" off the ground in

Do you sell the foam liners by themselves?

We do carry and sell spare liners for some of our bed styles, but not all. You can purchase the liners for most orthopedic mattresses, but since the shredded foam of the pillow mattresses is sewn into the liner, we do not sell extra liners for pillow

Are your beds pee proof?

Our ballistic ripstop fabric has a water-resistant coating on the inner surface and a water-repelling treatment applied to the outer surface. This helps protect the beds from weather when outside, as well as any spills and moisture from a wet dog*. H

Is the nonskid bottom of the bed also durable?

The non-skid bottom of our bed may look different from the other sides, but it's actually the same exact ballistic material as the rest of the cover. The only differences are that it is always black, and it has been treated with a rubberized coating

Are different colors tougher than others?

When it comes to our Tough Ripstop beds, all covers are made from the same ballistic ripstop fabric, regardless of color. However, not every color has the same texture. Most colors are our plain ripstop material, which has a slicker, canvas-like feel

Do the beds come with covers?

Most of our product listings are for a complete bed, which means that you will receive everything you need in order to use it. However, we do also sell covers and mattresses separately under the Accessories section of our site, so it is important to

Can I use any bed in a crate?

For crate use, we strongly recommend selecting a bed or pad from the Crate & Kennel section of our website. These beds are specifically sized to fit standard wire crates and are designed with crate use in mind. If your dog is especially destructive i

Why is the inside of my bed cover flaking?

Our Tough Ripstop covers are treated with a waterproof coating along the inner surface of their top and sides. This coating helps prevent moisture from leaking into the bed.* Much like any other waterproofing fabric treatment, this coating will start

Can the Replacement Ripstop Fabric be used with a mesh or vinyl bed frame?

Our Chew Proof Armored beds all use the same frame, so if you originally purchased a mesh bed or a vinyl bed and now want to replace the center with our ripstop sling, you can definitely do so. Please just note that our frames have undergone some upd

Are your accessories and dog toys chew proof?

The only products we have that are considered chew proof are our Chew Proof Armored series of beds. While nothing short of solid metal is truly indestructible, our armored beds are the toughest beds around and will hold up the best against a powerful

What is your strongest bed?

Without a doubt, our strongest bed of all time is our Chew Proof Armored Vinyl Elevated Dog Bed. The double-coated vinyl sling is even stronger than our ripstop ballistic fabric, and it withstands both heavy chewing and digging. This bed is also our

Do your beds include a mattress liner?

Our Tough Ripstop Pillow beds and our Tough Ripstop Orthopedic beds all come with an interior liner to protect the foam. This liner is mostly gray, with one yellow side that is breathable (to keep the mattress from holding air like a balloon). For th

My herding ball isn't filling out the cover—was I sent the wrong size?

The yoga balls that we use to fill out the herding ball have a lot of stretch to them, and they also take a long time to blow up fully. There will come a point where the ball looks fully inflated but the cover is still loose on it, and this just mean

Can I use any leg size with the elevated beds?

Yes, our armored beds are compatible with any size of our available legs and technically any length can be used with any size. However, there are two important caveats to keep in mind:

Do you guarantee your beds?

Most (but not all) of our beds are covered by our 120 Day Chew Proof Warranty. This warranty promises you a one-time replacement of the cover or the full item, dependent on which item you purchased. If a replacement of the same cover or item is not a

Are the centers of the armored beds interchangeable?

Yes, for the most part. If you have a mesh bed, for example, you can remove the mesh sling and replace it with a padded or ripstop sling instead. If you have a padded center, you can replace it with a non-padded sling. All you need is a 4.5 mm hex ke

Are the Premium Finish and Velvet color options the same material as your other colors?

Yes and no—all three options are made from ripstop ballistic material, but each has a different finish applied to it that changes its appearance and feel. All three have the same basic durability, but the different textures and treatments can affect

Are your beds a good fit for dogs that open/chew zippers?

They can be! However, it really depends on what style of bed you get, as different styles have different closures, and for some the zippers are very exposed while for others the zippers are well-hidden and protected. Some of our beds have no zippers